Support mode

Support mode is enabled via terminal and it allows for remote accessing Fudo in case it does not boot up properly.


Enabling support mode

  1. During the boot up, enter 1 and press the Enter key to confirm.
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  1. Select network interface.

Note

In support mode, network interfaces are named res* instead of net*.

../../_images/support_mode_2.png
  1. Enter the IP address along with network mask, eg. 10.0.0.8/16.

Note

The IP address is used for establishing remote SSH connection, thus it must be reachable by the technical support specialist. If possible, the IP address should be the same as before the system’s malfunction.

../../_images/support_mode_3.png
  1. Enter the gateway’s IP address.
../../_images/support_mode_4.png

Note

  • Fingerprint allows for verifying that the connection has been established with the correct remote host.
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  • Use a combination of [Ctrl] + C keys to reset the network interface settings.
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