This is documentation for the Fudo PAM 3.11 version, which is no longer supported. You may want to check documentation for one of the supported Fudo PAM versions: 5.0, 5.1, 5.2, 5.3 or 5.4.
Session playback
Problem |
Symptoms and solution |
Cannot playback exported video |
Cause: required video codecs are missing. |
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Solution: install correct video codecs. |
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Administrator user does not see sessions |
Symptoms: session list does not contain expected entries. |
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Cause: insufficient access rights. |
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Solution: grant access rights to specific user, server and connection objects. |
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Cannot playback session in session player |
Symptoms: message: Could not find session data. |
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Cause: recording has been disabled in connection properties when given session transpired. |
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Solution: enable session recording to be able to playback session material in future. |