This documentation refers to Fudo PAM version 3.11, which is no longer supported. For the most up‑to‑date information, please consult the documentation for the latest supported version.
Session playback
| Problem |
Symptoms and solution |
| Cannot playback exported video |
Cause: required video codecs are missing. |
| |
Solution: install correct video codecs. |
| |
|
| Administrator user does not see sessions |
Symptoms: session list does not contain expected entries. |
| |
Cause: insufficient access rights. |
| |
Solution: grant access rights to specific user, server and connection objects. |
| |
|
| Cannot playback session in session player |
Symptoms: message: Could not find session data. |
| |
Cause: recording has been disabled in connection properties when given session transpired. |
| |
Solution: enable session recording to be able to playback session material in future. |